Information Practices and Protection

 

We are dedicated to safeguarding the privacy and confidentiality of the personal information we may collect. This policy, created by Frank Forta, explains our information practices including the types of information we collect and how we use it. By visiting any part of our websites or providing Frank Forta with personal information through any means, you accept and agree to the practices outlined in this privacy policy.

It's important to note that this privacy policy applies to all websites, features, or online services owned or controlled by Frank Forta that have a link to this policy, whether accessed through a computer or mobile device. However, it does not apply to the use of unaffiliated websites that link to our sites. When you visit other websites, we are not responsible for their privacy practices.

The purpose of this policy is to provide information on how Frank Forta collects and uses personal information through the use of our websites, including information provided when creating an account, signing up for communications, purchasing products or services, or requesting further information.

This policy may be updated from time to time and any changes will be posted on our website. However, we will not use your personal information in a manner that is materially different than what was stated in the policy at the time of collection without your consent.

It is important to keep your personal information accurate and up to date. You can contact us to make changes to your information. However, please note that some information may be retained for administrative purposes.

Our website may also include links to third-party websites, plug-ins, and applications. Certain content on the website may be hosted and served by third parties that Frank Forta does not control. When you click on a link to another website, you will be leaving our site and another entity may collect your personal information. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of this privacy policy do not apply to these outside websites, their privacy statements or content, or to any collection of your personal information after you click on links.

 

 

 

Information Collection

 

 

The information we collect may include:

 

 

-Identity details such as gender, title, birthdate, username, and name.

-Demographics like age and zip code.

-Financial information like payment card details.

-Technical information like geographical location, browser type and version, login data, IP address, time zone setting, browser plug-in types, operating system, and platform.

-Transaction details including information about payments and services purchased from us.

-Profile information including preferences, interests, survey responses, username, and password.

-Usage data including information about how you use our website, products and services.

-Marketing and communications information including your preferences for receiving marketing and communication from us and third parties.

-Contact information such as email, phone numbers, billing, and delivery address.

 

 

Aggregated information may be derived from your personal information but is not considered personal information in law. If we combine or connect this information with your personal information so that it can directly or indirectly identify you, we will treat it as personal information.

We do not collect any special categories of personal information about you such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Nor do we collect any information about criminal convictions and offences.

We collect information through various methods including direct interactions such as forms, correspondence, phone, email, or otherwise, and automated technologies such as cookies, pixel tags, embedded scripts and similar technologies. We may also obtain information from third-party sources such as our business partners, service providers, and publicly available sources.

 

 Information Practices

 

Our website may offer features that allow you to participate and post user-generated content publicly through reviews.

Please note that certain information such as your name and the first letter of your last name may be publicly displayed on the websites along with your user-generated content. User-generated content consisting of uploaded files may contain metadata which may contain personal information or other information about or related to you. You may want to remove metadata from your files before transmitting such files. It's important to note that anything you post through our reviews on our site is public and others will have access to your user-generated content and may use it or share it with third parties. If you choose to voluntarily disclose personal information, that information will be considered public information and the protections of this privacy policy will not apply. If you submit user-generated content, it may be published online or offline at any time.

 

Additionally, we may use the content of the review you made on our website in connection with our advertising, marketing, publicity, and promotional activities. By posting a review directly on our website, you agree that we can use that content for marketing purposes. Included but not limited to anywhere on our website, any type of digital advertisement, social media posts etc…

 

 

Information use and sharing

 

Certain functionality on the websites may allow interactions that you initiate between the websites and a third-party website or service. Examples of these interactions may include technology that enables you to "like" or "share" content from the websites on other websites or services, to transmit content from your account on a third-party website or service to the websites, to connect the websites to a third-party website or service through an API made available by Frank Forta or a third party, or for users to register or login through social networking sites such as Facebook and Google.

By registering or logging in through a social networking site, you are allowing the website to access your information and you are agreeing to the social networking site's terms of use and privacy policy. We may receive information from the social networking site to make it easier for you to create an account with us.

Any information that we collect from your social networking site account may depend on the privacy settings you have with that social networking site, so please consult the social networking site's privacy and data practices.

Frank Forta also works with certain third parties such as network advertisers, ad agencies, and analytics companies to provide us with information about traffic on the websites, to serve advertisements, including our advertisements elsewhere online, and to provide us with information about the use of the websites and the effectiveness of our advertisements. These third parties may use device identifiers and usage data to compile reports on user activity. They may set and access their own tracking technologies like cookies, embedded scripts, and pixel tags and may collect or have access to your device identifier, usage data, and related information about you. These technologies may be used to target advertisements, prevent you from seeing the same advertisements too many times, conduct research on the usefulness of certain advertisements to you, and assist in providing analytics.

These third parties may also transfer device identifier and usage data to other third parties where required to do so by law or where such third parties process analytics information on their behalf. Each of these third parties' ability to use and share information is subject to their own privacy policies. You may be able to opt-out of receiving targeted advertisements from some third-party ad networks by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info.

 

How We Collect and Use your Information

 

We may use the information we collect about you, such as Personal Information and Usage Data, for a variety of purposes, including:

  • Looking the authenticity and current status of contact information during account registration
  • Identifying users within our system
  • Offering requested or agreed-upon products, services and information
  • Simplifying the management of our website and services
  • Processing transactions, payments and ensuring accurate billing and shipping
  • Sending out administrative emails including order confirmations, security updates and support advisories
  • Charging for Frank Forta products and services
  • Answering inquiries related to employment and other requests
  • Sending out newsletters, surveys, offers and other promotional materials for marketing purposes
  • Improving website, product and service offerings
  • Customizing user experience by displaying relevant content
  • Enhancing the overall user experience for internal business purposes
  • Ensuring compliance, preventing fraud and maintaining safety by enforcing terms of service and protecting the rights, safety and privacy of all parties
  • Fulfilling obligations and enforcing rights in accordance with any contracts
  • Informing users of any changes to our services
  • Complying with legal requests and applicable laws
  • Communicating with users about their use of the website and potential policy changes
  • Performing other functions as stated at the time of collection, with consent or outlined in this Privacy Policy.

We may also use anonymous data to analyze request and usage patterns so that we may enhance the content of our services and improve navigation on the Websites. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in our sole

 

Protecting Your Personal Information and Usage Data

 

Frank Forta ("we" or "us") is committed to protecting your privacy. This Privacy Policy ("Policy") applies to all personal information that we collect, use and share about you. Personal information, or personal data, means any information about an individual from which that person can be identified. It does not include information where the identity has been removed (anonymous data).

We and our third-party service providers may collect, use, store and transfer different kinds of personal information about you that we have grouped together as follows:

  • Technical data: IP address, login information, browser and version, time zone, location, operating system and platform and other device identification
  • Contact details: including billing and shipping address, email address and telephone numbers
  • Financial information: payment card details for transactions
  • Profile information: including username and password, purchase history, interests and preferences, product feedback, and survey responses
  • Personal identification data: including name, date of birth, and gender
  • Marketing and communication preferences: including preferences for receiving marketing materials and communication preferences
  • Usage statistics: including how our websites, products and services are being used, the areas visited, and the time of day
  • Demographic information: such as zip code and age
  • Location data: Information about your location, captured through various technologies such as IP addresses
  • Transaction history: including payments made to and received from you and details of products purchased

 

We may collect this personal information through direct interactions, automated technologies or interactions, or community features on the Websites. We also use third-party analytics, providers,

 

We use Shopify to power our online store. When you make a purchase from our store, your Personal Information is shared with Shopify in accordance with their privacy policy, which is available at https://www.shopify.com/legal/privacy. Shopify is responsible for securely storing and processing your payment information, and they may also use your Personal Information to provide additional services to us such as fraud detection and prevention.

 

PayPal: We use PayPal to process online payments. When you make a purchase from our store, you will be directed to the PayPal website to complete the transaction. PayPal is responsible for securely processing your payment information, and they may also use your Personal Information to provide additional services to us such as fraud detection and prevention. We do not process, record or maintain your credit card or bank account information and we will share transaction data with PayPal only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find more information about PayPal's privacy policy at https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

 

 

Protecting Your Personal Information and Choices for Managing It.

 

You have several choices regarding the use of information on our Websites and services. These include:

Making changes to your personal information: You have the option to review, request access to, update, correct or delete any of your Personal Information by reaching out to us atsupport@frankforta.com. If you request for the deletion of your Personal information, we will make every effort to fulfill your request in a timely manner. However, please keep in mind that there may be certain circumstances that require us to retain the information, at least temporarily. In such cases, we will delete the information only after all legal or business-related obligations have been fulfilled. Additionally, please be aware that in some cases, we may need to delete your user account in order to delete your Personal Information. Information that is deleted from our active database may still be retained in our archives for fraud prevention or similar purposes.

 Unsubscribing from promotional emails: We will only send you promotional emails or other similar communications if you have given your consent to receive them. If you change your mind and no longer wish to receive these types of emails, you can opt-out by following the unsubscribe instructions provided in the emails you receive or by contacting us directly. Please note that opting out of these marketing messages will not affect communications related to services you have purchased or any transactions you have made with us. We may still send you service-related communications, such as updates to our terms of use or privacy policy.

Consequences of not sharing Personal Information: If you decide not to share your Personal Information with us, you may still be able to access and use some features of our Websites, but you may not be able to access or use certain areas that require your Personal Information. For example, you may not be able to create an account, make a purchase, or receive personalized content or recommendations.

 

In addition to the choices outlined above, you may also have the following options to manage your personal information:

 

  • You can adjust your browser settings to accept or reject cookies, or to prompt you before accepting a cookie from the websites you visit. If you choose to reject cookies, you may still use our websites, but your ability to use some areas of our websites, such as making purchases, may be limited.
  • You may be able to opt-out of the collection and use of certain data for online tracking by visiting the Digital Advertising Alliance's consumer choice page at www.aboutads.info/choices or the Network Advertising Initiative's consumer choice page at www.networkadvertising.org/choices.
  • You may be able to adjust your mobile device settings to limit data collection through mobile apps.
  • You may be able to limit the collection of your location information by adjusting the settings on your mobile device or through the settings on the app.
  • You may be able to limit the sharing of your information on SNSs by adjusting your privacy settings on those platforms.

 

Frank Forta takes reasonable steps to protect your personal information in accordance with this Privacy Policy, and we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once it is received. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

Security Measures to Protect Personal Information

 

Frank Forta uses reasonable security measures to protect personal information collected from loss, misuse, unauthorized access, disclosure, alteration and destruction. However, no system can be completely secure and Frank Forta does not guarantee the security of any information collected. Users provide information at their own risk.

 

Legal name of company: 2244443 Alberta Corporation

Address of company (Don't use this address to make a return ):

Suite 2500, 500 4 AVE SW, Calgary, Alberta, T2P2V6, Canada

Registered company number: 022444430